Refund policy

💳 Refund Policy

Effective Date: 01/01/2026

Thank you for purchasing access to our AI Credit Repair Dispute Engine. We are committed to providing a high-quality, educational tool to help users better understand and exercise their consumer rights.

Because this is a digital product with instant access, all sales are generally final. However, we do offer a limited refund option under the conditions outlined below.

Eligibility for a Refund

You may request a refund within 7 days of purchase only if:

  • You have not significantly used the platform

  • You have not generated or downloaded dispute letters

  • You can demonstrate a technical issue that prevented access

Each refund request is reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds will not be issued if:

  • You accessed the platform and used its features

  • You generated or downloaded any dispute letters

  • You simply changed your mind

  • You expected guaranteed credit score results

  • You misunderstood the nature of the product

Due to the nature of digital content and lifetime access, all completed access is considered delivered upon purchase.

No Guarantees on Results

Our platform provides educational tools and automated document generation.
We do not guarantee:

  • Credit score increases

  • Deletions of specific accounts

  • Legal outcomes

  • Financial compensation

Results depend on the accuracy of your credit report, creditor responses, and regulatory investigations.

How to Request a Refund

To request a refund, please contact:

📧 GenesisAIAcademy@gmail.com
Include:

  • Full name

  • Email used at checkout

  • Order confirmation

  • Reason for request

Requests submitted after the 7-day window will not be considered.

Policy Updates

We reserve the right to update this policy at any time.
Any changes will be posted on this page.

Legal Disclaimer

This platform does not provide legal advice or credit repair services.
It is intended for educational and informational purposes only.